TO ORDER
- Call: Our corporate office is open
Monday- Friday from 9 AM
to 5:00 PM EST
Please call prior to visiting to verify that someone will be available to help you when you arrive and that the store is open.
- Email your completed form to us, note your form of payment
- Mail your completed form to us, referencing / enclosing your form of payment
- Order Online at this website https://schools.theultimateimage.com
PRODUCT DISPLAY
While we have made every effort to display the colors of our products as accurately as possible, the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will be accurate.
PAYMENT TERMS
- Invoices shall be payable at time of service for internet orders. Finance charges of 1.5% per month will be applied to any outstanding (overdue) balance.
- No minimum order, except where specified.
- New York Sale tax applicable to New York residents/businesses.
- a $35.00 service charge shall apply for any returned check.
INTERNATIONAL ORDERS (orders placed from outside the USA to our New York office)
- The Ultimate Image is not responsible, in any way, for any
import duties or charges at the destination country.
- Any questions or requests regarding country of origin certificates and duties should be presented before shipment is made. As shipments are often sent out the same day that the order is received, international customers are advised to present their questions as close as possible to placing the order.
EMBROIDERY/ SPECIAL ORDERS
- Please allow additional time for delivery on all embroidery and special orders.
- Embroidery/ Trimmed/Screened Hemmed and decorated items are non-returnable
- Embroidery/ Trimmed/Screened and decorated items cannot be shipped COD
- Additional information regarding Embroidery, PLEASE CONTACT OUR SALES DEPARTMENT .
BACK ORDERS
The Ultimate Image carries large inventories in stock, however, occasionally, a shortage will occur. It is our policy to fill back orders as soon as the merchandise is available, unless otherwise stated.
EXCHANGE & RETURN POLICY
- The Ultimate Image will gladly accept any product which has not been worn, damaged, altered or laundered within 30 days. All garment tags and labels cannot be removed.
- Embroidery/ Trimmed/Screened Hemmed and decorated items are non- returnable
- Exchanges: Please return any item you wish to EXCHANGE and we will ship the new item back to you at no cost
- Returns: Please return any item you wish to RETURN and we refund your RETURN less shipping and 20% restocking fee
LIMITATION OF LIABILITY
THE ULTIMATE IMAGE MAKES NO REPRESENTATION OR WARRANTIES EXPRESS OR IMPLIED, TO CUSTOMER CONCERNING ITEMS PURCHASED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. THE TOTAL VALUE OF ANY LIABILITY OF THE ULTIMATE IMAGE IN ANY CAUSE OF ACTION SHALL BE STRICTLY LIMITED TO THE AGGREGATE DOLLAR AMOUNT PAID BY THE CUSTOMER TO THE ULTIMATE IMAGE. FOR THE PURCHASE UNDER THIS INVOICE. IN NO EVENT SHALL THE ULTIMATE IMAGE BE RESPONSIBLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES CONCERNING THE ITEMS PURCHASED.
PRICING
All prices are subject to change without notice
SHIPPING
- Most orders are shipped USPS or UPS ground delivery
- Orders will ship within 3-5 business days others shipping option are available on request. (including Airborne and 2nd day)
- Other shipping options are available on request
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